EXCEPTIONAL CARS. OUTSTANDING SERVICE

Earlier this month, in Kenya, I accepted delivery of my Land Rover Freelander 2 from the UK. Due to circumstances well beyond MHH International's and my control; the car was held at the port for longer than expected and I was concerned about damage but it was in excellent condition inside out and driving and running smoothly despite being idle several months. To me, this speaks to the quality of vehicles MHH International source for their clients. The entire process from start to finish involved HONEST feedback from Clara who was the first person I spoke to. I had a brand and model in my mind and she was frank about the reputation of the model on the market as well as servicing, what to expect in terms of performance and cost of maintenance in Kenya going forward and was genuinely interested in ensuring I was not choosing a car for aesthetics alone. I appreciated that she was willing to go above and beyond to work within my budget. Alistair called me early in the process because I was sourcing a car from the UK and he was able to explain how MHH find their cars and also wasn't just pushing a make and model on me. I was an unfortunate victim of constantly-changing bureaucracy that really isn't within my control nor that of MHH International, and whilst the car did take significantly longer to clear and register than I expected, MHH International in general didn't falter in their commitment to see it all through to the end which is where Marguerite was involved. She was vigilant about ensuring that I was not overcharged and as an expat in a new country, I appreciated that purchasing a car through a reputable organisation was made much, much easier than it would have been had I used private contacts or recommendations. I particularly appreciated that even after I received delivery of the vehicle, they all followed up and assisted with the process. I would recommend MHH International solely for their expert attention to detail and quality as well as the strong reputation their partners have in this market. I was never worried that I was being misled or taken advantage which is what - let's be honest - the phrase "car salesmen" is synonymous with. MHH International proved not be be "car salesmen" but rather sourcers of high quality pre-owned vehicles in excellent condition with a robust logistics network as well as partners who take the weight off of purchasing a car. I would like to thank Allistair, Marguerite, Clara and especially Maureen for seeing me through this journey and for providing me with my car! I am outstandingly happy with it, it's off-road capability as well as the really good condition of the interior as well as the exterior when I received it.

I’ve just received my new car, which was purchased through MHH, and not only am I delighted with the car itself but have been very impressed with the service and follow-up. Rowan’s customer service has been outstanding – she has kept me well informed at every stage of the process and dealt with any queries promptly and satisfactorily. The process itself was seamless. I simply picked up the car in Auckland and drove it away. All the licensing, Customs and regulatory requirements had already been taken care of. This is the first car I have purchased through MHH but it won’t be the last. I’d recommend this company to friends - and to anyone interested in importing a new car.

We finally got the cars released from customs and through the heavy registration process in Mauritius and are happy driving both cars now. It was more complex than I thought, but the cars look great and are fun for us to drive. I just wanted to say thank you to you and Marguerite for your patience and help during the whole process. You guys were great! And I would be happy to recommend you to anyone in Mauritius.
All the best, Nathalie

I just wanted to thank you guys so much for this car, the professionalism and speed of the whole process.

It’s much appreciated

Regards,

Tony Mbogua
(Kenya)

All went well at the presentation of the car to Barbara and she was super surprised.
She absolutely loves the vehicle. Everybody loves the colour. The car was delivered the day before the function, so it could not have been closer. . . Thanks for all the trouble you went through and hope to do it again at some time.

This has been one of the smoothest and professionally handled vehicle purchase process. Prompt query response time, cost saving advise and a lot of extra assistance that made car buying a lot easier and stress free. I can recommend MHH International to anyone seeking a car purchasing and shipping agency in the UK.

A fantastic company to deal with. I was kept in the loop at all stages and the vehicle was delivered exactly as ordered and on time. Highly recommend.

We have bought an ex demonstrator Bentley GT from U.K. Rowan Benn was very helpful and patient. We reviewed quite a few cars and the process did take a few months before the right car came up. The purchase and transport was seemless and faultless. The car arrived in excellent condition just as described. The process of getting car registered in New Zealand was also seemless and faultless. The car is magnificent and my wife is overjoyed with it. The financial transactions were a daunting, but they happened in a straight forward manner. We have no reservations about recommending MMH International.

Hi Rowan
I picked up the Macan today. VERY pleased and looking forward to special motoring. Many thanks for all your efforts it is much appreciated. Joe Steele has been great and a valuable contact this end. All the best.
Kindest regards
Greg

So picked up the Audi in Christchurch and drove it home that day. Then on Sunday we took it on road trip down west coast to Queenstown and then back home today . . . All went well - car was without a scratch on pick up and still is! ... Thanks again for making this possible.